Questions & Answers
QUESTION: Help, I'm new and I don’t know where to start!
ANSWER: If you are reading this, this is a great start!! There is a welcome video in the Featured posts on the group page, it is very helpful. Reading through the posts and comments in the group will answer a lot of questions, as well as using the search features in the group, website and TikTok.
QUESTION: Where do I find a specific recipe?
ANSWER: Use of the search field at the top of THE WEBSITE will access Beauty By Carisa blog posts and recipes. You can also search by the oil name, and any recipe using that ingredient will populate as a result. Carisa’s recipes are easily found on THE WEBSITE via the directory button marked as FREE RECIPES. You can also purchase an eBook of recipes from the same website directory – just scroll a bit further down to ‘BUY eBook’
If you are unsure of the exact recipe that you are looking for or cannot find what you are looking for after using the search feature, please reach out to the VIP Team for assistance.
QUESTION: How do I purchase the oils used in the recipes?
ANSWER: You can click on the oil name in the recipe and it will take you to the Jade Bloom website to order that oil. Always access shopping thru the various links on the website to get special VIP pricing at www.beautybycarisa.com
QUESTION: I purchased oils through Jade Bloom but I have not received my order. Can you check it for me?
ANSWER: We do not have any control over shipping from Jade.
Please email: support@jadebloom.com
You will need your Order #.
Beauty By Carisa does not ship any products you purchase and does not have access to any sites you order from. We are an affiliate of all supporting links.
QUESTION: I have questions about fiber or weight loss. Who do I talk to?
ANSWER: You can create a new post for your question in the VIP page on Facebook or email TammieSteelebbc@gmail.com and put weight loss in the subject or click this link to the BBC weightloss page https://www.beautybycarisa.com/about-5-1
QUESTION: Where do I find the Amazon items?
ANSWER: There is a directory of shopping resources available at www.beautybycarisa.com – simply choose the AMAZON STORE option. You can actually use the Search field once on that site and Carisa will receive credit for anything you do purchase; it does not need to be an item she has listed.
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QUESTION: Where can I purchase the recipe eBook?
ANSWER: There is a directory of shopping resources available at www.beautybycarisa.com – scroll down and choose the BUY eBook option. Once you pay you will be able to immediately download from the receipt page. You will also get an email with the download link (so check your SPAM folder if you do not see it in your Inbox:
QUESTION: Can I purchase the recipe book in print?
ANSWER: Not at this time. Many members print the eBook for a hardcopy, send it out to be printed and bound (printme1.com is reasonably priced, and NO affiliation)
QUESTION: Can I buy the recipes/products already mixed?
ANSWER: Some of them YES!! There is a directory of shopping resources available at www.beautybycarisa.com – choose ‘Carisa’s Skincare’ and you will be able to choose accordingly. There are bundles that you can blend at home, or options of already blended. If you have any questions, don’t hesitate to reach out to a VIP group liaison.
QUESTION: How often should I steam my face?
ANSWER: Ideally you want to steam a minimum of 1 day a week you can steam more. Be sure to wipe your face with a steamy or warm cloth after steaming. You can find Carisa’s steamer in the Amazon Storefront.
QUESTION: How often do I exfoliate?
ANSWER: For Oily Skin 3-4 times a week, for Dry Skin 1-2 times a week and
for Normal Skin 2-3 times a week. Make sure you moisturize your skin after you exfoliate.
QUESTION: I purchased a recipe bundle now I need to make it, where do I find the recipe and instructions on how to make it?
ANSWER: Here is the link to each bundle https://www.beautybycarisa.com/carisaskincareproducts and if you need further help post your question in the group as a New Post and we will be happy to assist you.
*ANYONE can post their questions on the VIP group page as a New Post and it will be retrieved from the Pending Queue from staff as time allows and answered.
QUESTION: Where do I place my order for the ingredients or tools?
ANSWER:
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Amazon HERE
Frownies HERE
Jade Bloom HERE
Leven Rose HERE
Plant Therapy HERE
Skin ACTIVES HERE
Weight Loss HERE
JOVE 4D Laser Mask HERE
Beautimate HERE
Tanning Lotions HERE
Megelin Gold Tools HERE
Toups Clean Makeup HERE
Ayurveda Herbal Skin Care HERE
Derma Beam HERE
Javy Coffee HERE
Linktree HERE
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QUESTION: How do I use Tamanu Oil for acne or skin breakouts and conditions?
ANSWER: Wash your face with a daily Castile Milk solution.
Recipe: Combine 1 cup of water and two drops of Castile Soap; it should be milky in appearance. Pour into Spray Bottle. Spray face, and then pat dry with color-free cotton cloth, then get a fresh cloth and dry face THOROUGHLY. Be sure not to use those two facecloth again. Apply 1 drop Tamanu to forehead, and to left/right cheeks—massage into skin. Do not touch face. No steaming, no moisturizer needed. Do this AM/PM until skin has cleared. Discard Castile Milk every 24hr, keep it refrigerated and wash spray bottle/spray nozzle every day.
QUESTION: If I have acne, what should I do?
ANSWER: If you have an active acne breakout, you will need to use Tamanu Oil and follow the guidelines as listed above.
QUESTION: How do I apply any of Carisa's serums?
ANSWER: Spray your skin with your toner* or filtered spring water and apply 1 to 3 drops (no more) of your serum on damp skin follow with chemical free moisturizer.
*If you are utilizing the oil for massage, apply to dry skin.
QUESTION: Where do I get help blending my recipe?
ANSWER: Carisa’s recipes are located in http://www.beautybycarisa.com/ and simply scroll and choose FREE RECIPES. You can locate most recipes in this directory and review the directions. If you need further help post your question in the group as a New Post and we will be happy to assist you.
*ANYONE can post their questions on the VIP group page as a New Post and it will be retrieved from the Pending Queue from staff as time allows and answered.
QUESTION: When do I apply my skincare product?
ANSWER: Morning or night -after you spray your skin with your toner, then apply serum/treatment, then moisturizer, ending with sunscreen if morning.
QUESTION: What is skin cycling?
ANSWER: Skin cycling means alternating your chosen serum(s) at least every 90 days so you do not develop tolerance to the ingredients within. Develop a regimen that works for you weekly for that timeframe. There is no one Skin Cycling Regimen, everyone is unique. A classic is two serums. Apply one in AM, the other in PM. If you only have 4d to devote to skin care, then apply the serum on those 4d—on the other days it could be as simple as: oil cleanse, toner, moisturize (if you require), sunscreen, and perhaps a steam session and exfoliation. BUT on the 7th day, you will only use toner-hydrosol-floral water and IF absolutely needed: serum-free moisturizer. The goal is to let your skin rest from the oils.
QUESTION: How do I know how to skin cycle my particular regimen?
ANSWER: By following the above information. Plus, if you have had a consultation with Carisa she has already built Skin Cycling into your regimen.
QUESTION: Where do I get a recommended list of skin care tools for my regimen?
ANSWER: Carisa’s recommended Tools can be found on TikTok under the Creator’s Choice section OR her Amazon Storefront has subfolders with a variety to choose from. If you had a consultation with Carisa, she has already given you an option of tools to fit into your regimen.
QUESTION: What is a carrier oil?
ANSWER: A carrier oil is the fatty part of the plant. It is an oil that is a larger molecule. Every essential oil (with few exceptions) needs a carrier oil to apply to the skin. Every recipe already has a balanced amount of essential oils and carrier oils.
QUESTION: How do I know what a carrier oil is and how do I know what an essential oil is?
ANSWER: When you purchase your oil, the product label/product description will specify “carrier oil” or “essential oil”.
QUESTION: How do I check the status of an order?
ANSWER: Contact the company you placed the order with. We do not sell or ship out any items you purchase from affiliates. If you ordered on TikTok, check the Orders area on your profile page; if you ordered from Jade Bloom you can contact them, etc.
QUESTION: How do I return a damaged item or broken item I bought?
ANSWER: Contact the company you bought it from and start a return process. (Same concept as checking the status of an order, details listed above).
Question: I won a game in the VIP group when will I get my prize?
Answer: Make sure you fill out all sections of the “I WON A PRIZE” form on www.beautybycarisa.com (upper right corner, choose MORE and then scroll down to the appropriate form AND it is also in the Featured section of the VIP Facebook Group).
If it has been longer than 45 days and you have not received your prize, AND you did submit the form, please contact Operations Manager Tammie Steele at TammieSteelebbc@gmail.com
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Question: How do I get a personal skin care regimen?
Answer: Please send first level of inquiry to Skin Care Consult Specialist Sara McCoy at sarabbcinfo@gmail.com, subject line CONSULT.
If you have multiple, complex issues and specifically want a paid consult by Carisa, please email Operations Manager Tammie Steele at TammieSteelebbc@gmail.com
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Question: I bought a Carisa recommended skincare tool, how do I use it?
Answer: Tools have different instructions. Always read the inserts and defer back to the order page (many times the information is there). Then try to Google a guide on your tool. Many times, you can watch a TikTok of Carisa using it. You can also create a new post in the VIP Group, be sure to attach a PHOTO of your tool (no product links please), mention where you bought it (TikTok vs Amazon) and we can get you the help you are seeking. NOTE: Carisa does demo’s of a large variety of tools on TikTok – in an attempt to educate and assist.
Additional Questions:
Please post them in the VIP group as a New Post or email Carisa@BeautyByCarisa.com